Strategic Planning and Business Plan Preparation American educator Laurence J. Peter (1919-1988) said “If you don't know where you are going, you will probably end up somewhere else.” You can chart your course today for a bright professional future with strategic planning and a solid business plan. Our experts work with physicians in all specialties to design and implement programs for practice growth and financial success. Ancillary Service Analysis and Implementation Would expanding ancillary services improve your bottom line? Is there market share to warrant buying that new piece of equipment? Is it financially feasible to provide in-office lab and radiology services? We’ll assess your needs, crunch the numbers and make recommendations about which services make sense for your practice. Marketing and Practice Promotion How do you distinguish your practice from every other practice in town? How is your practice viewed by patients, referral sources, the community at large? Practice branding, image development, web sites, materials design and the development of marketing plans are just a few of the promotional services provided by our team of practice marketing professionals. Let us help you set yourself apart and make the right impression. View a sample of of our marketing design portfolio. Physician and Staff Recruitment Hiring physicians and staff is easy. Hiring the right physicians and staff is another story. The SHR team has recruited hundreds of quality individuals over the past two decades. We can help you with this important and time-consuming task – from developing hiring criteria, to screening and checking references, and all the way through the process to signing your ideal candidate. New Practice Start-Ups From leasing office space, buying furniture and equipment, hiring staff and getting contracted with managed care plans, we can help you with all the details to get your new practice open – efficiently and with a quality result. You don’t have to do this alone. Practice Mergers, Acquisitions, Practice Restructuring The doctor across the street is retiring – should you buy her practice? The group in the next town is offering you space in their building one day a week – is that a good idea? You’re being courted by the large multi-specialty group associated with the hospital – should you take the leap? Our consultants will help you sort through these big picture questions and reach solid conclusions. Patient Satisfaction Surveys Your best source of new patients is – you guessed it – existing patients. Satisfied patients tell their friends. But how do you know if your patients are genuinely happy with the services you provide? What are the strengths and weaknesses in your office? Find out with a cost-effective patient satisfaction survey designed by the marketing experts at SHR. We handle the entire process from developing the questions, tallying and analyzing the results, and offering recommendations that you can implement immediately. Patient Education Materials Development Provide the highest level of care by offering your patients educational materials. Reduce the number of follow-up phone calls from patients by addressing their most frequently asked questions in attractive, easy-to-understand brochures and templated web sites developed by our marketing experts.

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